OK…you’ve selected your Virtual Assistant in a Zoom interview and you're happy and ready to go. BEFORE they start with you, there are FIVE key things we must now train them on…and in this podcast episode, Michael Sanz, together with Darren Hunter, outline what they are. From actual property manager ‘nuts and bolts’ training, to call simulations, to language, slang, culture and even location learning, you'd be surprised to know everything they get exposed to before they start with you.